Identified Hidden Costs
How We Identified ₹15 Lakhs in Hidden Costs for a
Service-Based Business
Overview
A service company was profitable on paper but struggling
with actual cash generation.
The Challenge
- Untracked
operational expenses
- Revenue
leakages due to underbilling
- No
cost visibility per project
Our Approach
We conducted a cost and revenue leakage audit,
focusing on:
- Expense
categorization
- Billing
vs effort comparison
- Vendor
payments
What We Did
- Identified
duplicate and unnecessary expenses
- Highlighted
underpriced services
- Streamlined
vendor contracts
- Implemented
cost tracking at project level
Impact
- ₹15
lakhs in hidden costs identified annually
- Improved
billing practices
- Increased
operational efficiency
Key Takeaway
Small inefficiencies, when accumulated, can significantly
impact profitability.